Uttam Sweets
At Uttam Sweets, we are committed to delivering our delicious sweets and snacks to your doorstep with the utmost care. Please read our shipping policy carefully before placing an order.
1. Shipping Availability
1.1 We currently offer delivery services within select locations. Please check with our team to confirm availability in your area. 1.2 Delivery services are available for both standard and bulk orders. For special or customized orders, additional processing time may be required.
2. Order Processing & Dispatch
2.1 Orders placed before [cut-off time] will be processed on the same day. Orders placed after the cut-off time will be processed the next business day. 2.2 Bulk or customized orders require advance notice and may take longer to process. 2.3 Once dispatched, customers will receive a confirmation message with tracking details (if applicable).
3. Delivery Timeframe
3.1 Standard delivery time is typically between [X] to [Y] hours/days, depending on the location. 3.2 Delivery times may vary due to factors such as weather conditions, public holidays, or unforeseen circumstances. 3.3 Same-day delivery may be available for select locations, subject to availability.
4. Shipping Charges
4.1 Delivery charges vary based on location and order value. Exact charges will be displayed at checkout. 4.2 Free shipping may be available for orders above a certain value, as per our ongoing promotions.
5. Packaging & Handling
5.1 Our sweets and snacks are packed with care to maintain freshness and quality. 5.2 We use high-quality, food-safe packaging materials to ensure products arrive in perfect condition.
6. Order Tracking & Customer Support
6.1 If tracking is available, customers will receive a tracking number to monitor their shipment. 6.2 For any issues related to shipping, customers can contact our support team at [Phone Number] or [Email Address].
7. Delays & Unforeseen Circumstances
7.1 Uttam Sweets is not responsible for delivery delays caused by factors beyond our control, such as natural disasters, strikes, or transportation issues. 7.2 In case of unexpected delays, we will inform the customer and make every effort to ensure timely delivery.
8. Delivery Confirmation & Issues
8.1 Customers are required to provide accurate delivery details to avoid delays or misdeliveries. 8.2 If an order is undeliverable due to incorrect information, re-delivery charges may apply. 8.3 If a customer receives a damaged or incorrect order, they must notify us immediately for resolution.
9. Returns & Refunds for Delivered Orders
9.1 Due to the perishable nature of our products, we do not accept returns. 9.2 Refunds or replacements will only be provided in cases of verified damage or incorrect order fulfillment.
10. Changes to the Shipping Policy
10.1 Uttam Sweets reserves the right to modify this shipping policy at any time. 10.2 Customers are encouraged to review the policy periodically for any updates.
